Frequently Asked Questions
Registration
Questions about registration process and requirements
Registration is simple! Browse our course catalog, select the event you want to attend, and click the "Register Now" button. You'll be guided through our secure registration process.
If you need to register multiple participants from your agency, you can add them all in a single registration.
Cancellation Policy
Questions about cancellations, refunds, and transfers
We understand that circumstances change. Please refer to our cancellation policy for specific details about refunds and transfers.
Generally, cancellations made more than 30 days before the event start date are eligible for a full refund.
Hosting
Questions for agencies interested in hosting our training
We're always looking for host agencies! Hosting a training event is a great way to bring professional development to your area while potentially reducing travel costs for your personnel.
Contact us to discuss hosting opportunities and requirements.